Leasing Officer

Rogers Capital is looking to hire a Leasing Officer to join its Leasing team.

We are looking for a dedicated professional with a proven track record of dealing with leasing applications and helping businesses increase their sales numbers via exceptional customer service. Our growth requires a dynamic Leasing Officer, passionate by building relationship, who can usher us into the next phase of our development and ensure that we continually meet our sales target on a monthly basis.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you will serve as a primary point of contact for our customers.

Your role:
• Answer to customer’ s queries over the phone, email and face to face Leasing Clients
• Manage all incoming calls efficiently.
• Resolve product or service problems by clarifying the customer’s complaint and explain the best solution to solve the problem, follow up until resolution.
• Provide accurate, valid and complete information by using the right method/tools provided by the company
• Build sustainable relationship of trust through open and interactive communication with customers and peers
• Act as the company’s first point of contact
• Make recommendations to management to improve customer experience
• Create and maintain reports about customer interactions

Your profile:

• High school diploma or equivalent in marketing or business management

• Minimum 1 year relevant working experience in a similar position
• The ability to multitask and quickly switch your focus
• Strong communication, organizational, and time management skills

• Customer-oriented and professional attitude

 

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