Branch Officer

Rogers Capital is looking to hire branch officers to join its Client Relationship department. The ideal candidate will provide high-quality service to our customers, manage Hire/Purchase applications and go the extra mile to make sure our customers are satisfied.

Responsibilities:

• Provide excellent quality service and information to clients and assist them to fill their HP & Loan applications.
• Record, analyse and review the HP & Loan applications within the guidelines set forth in the Company’s credit policy framework.
• Handle clients’ payments.
• Follow-up all HP & Loan applications with merchants and clients
• Attend phone calls promptly to answer queries or on-board clients.

Your Profile:

• HSC Level or equivalent.
• Customer-oriented and professional attitude
• Good communication skills
• Work experience in a client facing environment will be an advantage
• Computer literate
• Willing to work on extended shifts & odd hours