Branch Officer
Rogers Capital is looking to hire branch officers to join its Client Relationship department. The ideal candidate will provide high-quality service to our customers, manage Hire/Purchase applications and go the extra mile to make sure our customers are satisfied.
Responsibilities:
- Provide excellent quality service and information to clients and assist them to fill their HP & Loan applications.
- Record, analyse and review the HP & Loan applications within the guidelines set forth in the Company’s credit policy framework.
- Handle clients’ payments.
- Follow-up all HP & Loan applications with merchants and clients
- Attend phone calls promptly to answer queries or on-board clients.
Your Profile:
- HSC Level or equivalent.
- Customer-oriented and professional attitude
- Good communication skills
- Work experience in a client facing environment will be an advantage
- Computer literate
- Willing to work on extended shifts & odd hours