Business Process Analyst

Rogers Capital Finance Ltd is looking for a Business Process Analyst to join the Project Management team. The candidate will be responsible for evaluating existing business processes, identifying areas for improvement, documenting clear, actionable process requirements and monitoring the execution of the process changes with the aim to enhance operational efficiency and meet strategic goals.

Your Role:

• Analyse existing business processes using data, observations, and stakeholder input.
• Collaborate with stakeholders to understand business needs and goals.
• Work out, document, and validate business and process requirements.
• Facilitate workshops and meetings with cross-functional teams.
• Serve as the key person between operational units and IT teams.
• Create detailed process maps, workflows, and diagrams
• Develop clear documentation of processes, procedures, and operating models.
• Define metrics and KPIs to evaluate process performance.
• Monitor post-implementation outcomes to ensure success and identify areas for further improvement.
• Ensure process changes comply with internal policies and regulatory standards.
• Identify potential risks or impacts associated with process modifications.