Client Relationship Officer
Job Description
The Client Relationship Officer provides a seamless client experience by supporting sales activities, facilitating application processing, and ensuring compliance with credit policies.
Roles & Responsibilities:
- Convert enquiries into applications and support cross-selling opportunities
- Manage cash transactions with precision, maintaining accountability and adherence to company procedures
- Ensure operational excellence in the delivery of services and actively participate in the development of the business with new ideas
- Proactively engage clients to identify needs and promote suitable HP & Loan solutions
Skills & Qualifications:
- Strong communication and influencing skills
- HSC level
- Sales-driven and results-oriented mindset
- Customer-centric with strong relationship-building skills
- High level of integrity and compliance awareness Experience in financial services, sales, or customer-facing roles will be an advantage Ability to work on shift system