IT Technician- L1 Infrastructure Support

Apply Now

Rogers Capital Technology Services Ltd is searching for an IT Technician – L1 Infrastructure Support to work in his Enterprise Infrastructure Services department.

The role and responsibilities are:

Provide desktops laptops & other hardware support.
To install upgrade configure and troubleshoot desktop operating systems.
To install upgrade configure and troubleshoot desktop applications & system utilities.
Provide L1 end-user support on printer installation shared drive mapping configure M365 and network connectivity checks.
Basic network support & troubleshooting. Perform IT asset inventory.
Update and close all Infra related incidents logged as per priority SLA.
Ensure faulty desktops/laptops are timely sent to & collected from 3rd Party Supplier and regular follow ups.

Requirements:

Professional certification such as CompTIA A+ and N+ MCP or any other certification in computer repairs & maintenance.
Proven experience in installation and support of computers and peripherals.
Certificate / Diploma in IT would be an advantage.
Ability to prioritize incident tickets based on business impact and/or urgency.
Good team player. Excellent communication

Submit your CV

Job title

First name(Required)

Last name

Email(Required)

Phone

Highest Qualification

Years of Experience

File

Max. file size: 128 MB.

Message

Consent Marketing(Required)

I consent to receive marketing communications from Rogers Capital and other brands within its group, understanding I can unsubscribe anytime.

I opt-out of marketing communications from Rogers Capital and affiliates and will not receive future promotions.

Job Email Recipient