NOC Specialist

Rogers Capital Technology Services Ltd is searching for a NOC Specialist to work in its Managed Connectivity Services Department.

If you are agile and have a pioneering mind-set, join a winning team so that we can evolve together.


Duties & Responsibilities

  • Monitor network performance and system health using various tools and technologies.
  • Respond to network alerts and incidents, diagnosing and resolving issues promptly.
  • Collaborate with other IT staff to ensure efficient network operations.
  • Create and maintain comprehensive documentation for network configurations, processes, and procedures.
  • Conduct network performance tuning and optimization.
  • Provide technical support and guidance to end-users and internal teams.
  • Escalate complex issues to senior network engineers or appropriate teams as necessary.
  • Participate in an on-call rotation to provide 24/7 network support.
  • Assist in the implementation of network security measures and protocols.


Skill(s) required

  • Excellent troubleshooting and problem-solving skills.
  • Strong analytical and critical thinking abilities.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Effective communication and interpersonal skills.
  • Attention to detail and strong organizational skills.
  • Ability to work independently and as part of a team.
  • Willingness to work in a fast-paced and dynamic environment.

Submit your CV

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